Assessing Impact of Digital Technology on Resilience: RABIT

Time: 13.00-14.00

Venue: Thinklab - University of Salford, 7th Floor, Maxwell Building (712)

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There has been a rapid growth in interest in resilience in both research and practice in recent years.  But forming resilience into an operationalisable framework has proven challenging.  This presentation reports on RABIT, the Resilience Assessment Benchmarking and Impact Toolkit.  RABIT understands resilience as a system property of eight attributes, each of which has an associated set of measurable markers.  These were implemented in an urban community in Costa Rica and a rural community in Uganda, helping to visualise current resilience and “e-resilience”: that is, the impact of digital technologies on resilience.  Combining these benchmarks and feeding results back via focus groups, the field studies reported in the presentation were able to identify action priorities for ICTs that would best strengthen community resilience in future.

Richard Heeks is Chair in Development Informatics at the Global Development Institute, University of Manchester, UK; and Director of the Centre for Development Informatics. His research interests are data-intensive development, e-resilience and e-sustainability, digital development, and the digital economy in developing countries. He has a PhD in Indian IT industry development, directs the MSc programme in ICTs for Development, and his most recent book is Information and Communication Technology for Development (2018), published by Routledge.

Further detail can be found in the recently-published Information Systems Journal paper, “Conceptualising the Link Between Information Systems and Resilience: A Developing Country Field Study”